FAQ Frequently Asked Questions

Q: In which scenarios can your products be used?

A: Our products are versatile and suitable for live performances, music education, practice, hotel entertainment, and corporate events.

Q: Do you offer product customization?

A: Yes. We support customization of LOGO, colors, and specifications.

Q: Do you provide enterprise/bulk-exclusive models or package solutions?

A: Yes, we offer special models and bundle packages for bulk orders.

If you're not completely satisfied with your Q: What is your minimum order quantity (MOQ)?

A: At the moment, we do not require an MOQ.

Q: Do you offer tiered pricing for bulk purchases?

A: Yes, we provide discounts based on order quantity.

Q: Do you support OEM/ODM?

A: Absolutely. Both OEM and ODM are available.

Q: Can you provide samples? What is the cost?

A: Yes. Samples can be purchased at our best discount rate.

Q: Which international shipping methods are available?

A: We offer sea freight, air freight, and express delivery—customers may choose based on their needs.

Q: What is your typical delivery time?

A: Usually around one month.

Q: Can you provide customs clearance and export documents?

A: Of course. We will supply all necessary paperwork to ensure smooth delivery.

Q: Which payment methods do you accept?

A: We accept all major payment methods, including Letter of Credit (L/C), bank transfer (T/T), and PayPal.

Q: How do we sign the cooperation agreement?

A: Agreements are signed electronically, with support from our sales representatives.

Q: How can we contact your support team if we encounter issues?

A: Please reach us at manager@beatello.com and our team will assist you promptly.

Q: Can we become a distributor or agent?

A: Yes, we warmly welcome new partners.

Q: Do you offer regional protection policies?

A: Yes, we provide exclusive brand agency and distribution rights for designated regions.