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We believe choosing your gear should feel as clear as playing it. Here are the answers to the questions we heard the most.
JBK - Juego de tambor con silenciador serie 518
Precio habitual
$595.00 USD
Precio de oferta
$595.00 USD
Precio habitual
Precio unitario
por
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Every Beatello product is covered for one (1) year from the date of purchase.
What's Covered
If a product or component fails due to a manufacturing or material defect, we will send replacement parts free of charge. For major quality issues, we will replace the entire product. If it is discontinued or out of stock, we will contact you to discuss alternatives.
How to Claim
Email support@beatello.com with your order number, invoice, and photos of the issue. Once approved, your replacement ships as quickly as possible. Replacement shipping is paid by the customer; a return, if required, needs an RA number from our team.
What's Not Covered
Purchases outside the official Beatello store or authorized resellers, owners other than the original purchaser, damage from neglect, moisture, extreme temperatures, mishandling, shipping, or abnormal playing, post-factory alterations, consumables such as drumheads, and normal wear and tear.
A replacement does not restart the warranty; coverage continues for the remainder of the original term.
30-Day Returns
You have 30 days from delivery to request a return or exchange. Exchanges depend on availability and must be for an item of equal value.
Email support@beatello.com for a Return Authorization (RA) number and our return address before shipping anything back. Unauthorized returns may be refused.
Returns are accepted only if the item is unopened, or opened but unused. Items must still include all original packaging, manuals, and accessories. Used, damaged, altered, or final sale items are not eligible.
Manufacturing defects or transit damage reported within 48 hours of delivery: we cover return shipping and provide a prepaid label. For all other returns you pay return shipping, and original shipping fees are non-refundable.
Refunds go to your original payment method within 3–7 business days of receipt, though your bank may take longer to post it.
Product Detail
Product Detail
Shipping & Delivery
Shipping & Delivery
Built by drummers. Made for every beat.
How long will delivery take?
Do I pay customs duties or import taxes?
Can I cancel my order after placing it?
Could my order arrive in more than one package?
What if my order arrives damaged or defective?
What is Beatello’s return policy?
